Operator Readiness Checklist New and refreshed tourism experiences present travellers with compelling invitations to choose Red Deer. These experiences inspire immediacy for travel, influence new traveller interest and increase market share. Tourism Red Deer is working with Travel Alberta, to support market preparedness and export readiness and encourage alignment with Alberta’s tourism brand. Get started – by taking this survey to increase your sales opportunities and distribution channels. Name First Last Name of BusinessPhoneEmail Address Street Address Address Line 2 City State / Province / Region ZIP / Postal Code AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAntigua and BarbudaArgentinaArmeniaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBosnia and HerzegovinaBotswanaBrazilBruneiBulgariaBurkina FasoBurundiCambodiaCameroonCanadaCape VerdeCayman IslandsCentral African RepublicChadChileChinaColombiaComorosCongo, Democratic Republic of theCongo, Republic of theCosta RicaCôte d'IvoireCroatiaCubaCuraçaoCyprusCzech RepublicDenmarkDjiboutiDominicaDominican RepublicEast TimorEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEthiopiaFaroe IslandsFijiFinlandFranceFrench PolynesiaGabonGambiaGeorgiaGermanyGhanaGreeceGreenlandGrenadaGuamGuatemalaGuineaGuinea-BissauGuyanaHaitiHondurasHong KongHungaryIcelandIndiaIndonesiaIranIraqIrelandIsraelItalyJamaicaJapanJordanKazakhstanKenyaKiribatiNorth KoreaSouth KoreaKosovoKuwaitKyrgyzstanLaosLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacedoniaMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMauritaniaMauritiusMexicoMicronesiaMoldovaMonacoMongoliaMontenegroMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew ZealandNicaraguaNigerNigeriaNorthern Mariana IslandsNorwayOmanPakistanPalauPalestine, State ofPanamaPapua New GuineaParaguayPeruPhilippinesPolandPortugalPuerto RicoQatarRomaniaRussiaRwandaSaint Kitts and NevisSaint LuciaSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint MaartenSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSpainSri LankaSudanSudan, SouthSurinameSwazilandSwedenSwitzerlandSyriaTaiwanTajikistanTanzaniaThailandTogoTongaTrinidad and TobagoTunisiaTurkeyTurkmenistanTuvaluUgandaUkraineUnited Arab EmiratesUnited KingdomUnited StatesUruguayUzbekistanVanuatuVatican CityVenezuelaVietnamVirgin Islands, BritishVirgin Islands, U.S.YemenZambiaZimbabwe Country Operator Readiness Survey ScaleFor each business readiness criterion in each category indicate, for your business, the appropriate number in the drop down menus: 0 = Do not yet fulfill this criterion 1 = Meet some of this criterion 2 = Meet most of this criterion 3 = Fully meet this criterionVisitor ReadyA business that meets the basic licensing, permitting and insurance to operate legally.1. Have an up-to-date license0123Maintain at least $1 million in commercial liability insurance (you have consulted an insurance broker to ensure you have adequate coverage)0123Maintain appropriate property insurance coverage0123Operate with all require permits0123Please list permits needed for your businessDisplay professionally produced signage (if applicable)0123List what actions are needed for your business to fully meet all of the visitor- ready criteria and a time-frame for completion.Market ReadyA business that markets to potential travellers; communicates with potential travellers year-round and is able to accept advance reservations. This is the basic level of readiness to conduct a tourism operation.Provide published pricing for products/experiences0123Have a published billing, payment and cancellation policy0123Have a marketing plan0123Have marketing materials (website, online presence, brochure, etc.)0123Provide customer service training for front-line staff0123Maintain an up-to-date listing on the Alberta Tourism Information System (ATIS)0123Maintain a 24 to 48 hour response time (or less) during operating season0123Our average response time is:Maintain a 24 hour response time (or less) to reservation/booking requests0123Our average response time is:Can accept reservations online, by phone and/or email0123Provide same day confirmation of booking arrangements0123Have high resolution imagery and/or video footage for promotional purposes0123List what actions are needed for your business to fully meet all of the market-ready criteria and a time-frame for completion.Export ReadyA business that markets to and through travel trade distribution sales channels, understand commission or net rate pricing, agrees to trade bookings and has a cancelation policy. This is the highest level of readiness required to reach international markets through the travel trade.Has been conducting business for at least one year with a proven track record for safe and professional operation0123Have a budget and marketing plan that includes investments in international markets0123Meet federal and provincial health and safety regulations0123Understand the roles of the various travel trade organizations: receptive tour operators, wholesalers and travel agencies.0123Understand rack or retail pricing, commissions and wholesale net rates0123Willing to honour negotiated net rates and conditions for the duration of contractual agreements0123Understand the laws affecting/impacting travellers from your geographic target markets0123Have a current flat sheet describing your product/experience and associated high-resolution imagery0123Willing to include receptive tour operators in your marketing and sales plan and provide contracted net rates0123Provide pricing and program information to travel trade 12 to 18 months in advance of selling season0123Prepared to set up billing arrangements with travel trade, including accepting vouchers0123Carry adequate insurance based on needs of the receptive tour operators0123Provide support (free or reduced rates) for international media and travel trade familiarization tours0123Offer current exchange rates that meet industry norms0123If you are interested in working in international markets, what actions are needed for your business to fully meet all of the export-ready criteria and what is your time-frame for completion.